Empty shelves, poor customer service speed Sears" demise

(Repeats to additional customers with no changes to text).....»»

Category: topSource: moneycentralOct 12th, 2018

Empty shelves, poor customer service speed Sears" demise

(Repeats to additional customers with no changes to text).....»»

Category: topSource: moneycentralOct 12th, 2018

Empty shelves, poor customer service speed Sears" demise

Sandy Hetrick drove 15 miles from her home to a Sears in Media, Pennsylvania on Wednesday to buy folding chairs and clothes......»»

Category: topSource: reutersOct 12th, 2018

Empty shelves, poor customer service behind Sears" demise

Shoppers, former employees, and vendors say Sears' problems include limited merchandise, poor customer service, and bad leadership. Fred Katayama reports......»»

Category: videoSource: reutersOct 12th, 2018

Sears, Walmart Post Lowest Customer Satisfaction Ratings Again in 2018

Customer satisfaction with U.S. retailers continued sliding in 2018. U.S. consumers complained most about customer service but gave high scores to company websites and mobile apps......»»

Category: blogSource: 247wallstFeb 26th, 2019

5 business technology trends to watch this year

Business leaders who stay up to speed on IT trends can gain real competitive advantages. Greater efficiencies, enhanced customer service, increased profitability and even the ability to completely disrupt a given market are just a few examples. We’re.....»»

Category: topSource: bizjournalsJan 17th, 2019

Spirit Airlines: No frills for flyers, but thrills for investors

Spirit Airlines new CEO Ted Christie takes the helm on a high-note for the discount carrier that had long been known for poor customer service and late arrivals. The airline has made strid.....»»

Category: topSource: moneycentralDec 27th, 2018

Porsche tops list of car brands with highest customer satisfaction; Fiat ranks worst

The J.D. Power 2019 Customer Service Index study showed how service can be either improved or undermined by how well d.....»»

Category: topSource: usatodayMar 14th, 2019

American Car Brands With Best and Worst Customer Service

Auto manufacturers have to be concerned with more than what people think of car brands before they buy them. Service is a critical issue for customer satisfaction......»»

Category: blogSource: 247wallstMar 14th, 2019

4 ways a small business can step up customer service

Your relationship with your customers may be the difference between success and failure......»»

Category: topSource: moneycentralMar 14th, 2019

Comcast opens Xfinity store, with eight more coming to the Pittsburgh region soon

The company is shifting it's customer service to a "warmer" experience in consumer retail locations......»»

Category: topSource: bizjournalsMar 11th, 2019

"No problem:" The vuvuzela of customer service

“No problem at all.”  That’s exactly what the young man on the phone at the bank said to me after I thanked him for not being able to answer my question. He didn’t say, “I’m sorry I wasn’t able to be of more assistance,” or “I.....»»

Category: topSource: bizjournalsMar 9th, 2019

Will Sprint"s New AI-Based Customer Service Tool Be the Right Answer for Businesses?

Press 1 if you can see how this might go wrong......»»

Category: topSource: foxnewsMar 8th, 2019

Confirmed: Disney Will Empty Its ‘Vault’—Eventually—for Its Forthcoming Streaming Video Service

Disney+ will let you stream 'Bambi' (and some tears). Disney’s forthc.....»»

Category: europeSource: fortuneMar 7th, 2019

Wells Fargo officials reach $240 million settlement over bogus accounts

Wells Fargo & Co officials have reached a $240 million settlement of litigation accusing them of poor oversight, resulting in the creation of millions of unauthorized customer accounts......»»

Category: topSource: reutersMar 1st, 2019

Amazon unveils effort to target fake goods on its platform

The company said “Project Zero” will allow participating brands to use a self-service tool to take down listings for counterfeit goods —knockoffs that merchants have long complained cost them sales and customer good will......»»

Category: topSource: washpostFeb 28th, 2019

How to be a smarter apartment shopper

Customer service should be the hallmark. How representatives approach their first in-person communication with you will set the tone for future interactions......»»

Category: topSource: washpostFeb 25th, 2019 Plummets After Nixing Its Exclusive USPS Deal

Despite a decent fourth quarter, the online postage company says customer demands for two-day shipping necessitated changing its exclusive partnership with the U.S. Postal Service......»»

Category: topSource: foxnewsFeb 23rd, 2019

SCWorx announces new customer service agreement

See the rest of the story here. provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»

Category: blogSource: theflyonthewallFeb 19th, 2019

H&R Block agents took ‘empathy training’ to handle people upset by smaller tax refunds or surprise tax bills

Accountants are investing in customer service as the average tax refund has dropped 8% and 4.6 million people are expected to owe money this year......»»

Category: topSource: marketwatchFeb 16th, 2019

Sears Will Stumble On

The once-mighty retailer will stay in business for now, but it still has poor prospects for long-term survival......»»

Category: topSource: foxnewsFeb 12th, 2019