Empty shelves, poor customer service speed Sears" demise

(Repeats to additional customers with no changes to text).....»»

Category: topSource: moneycentralOct 12th, 2018

Empty shelves, poor customer service speed Sears" demise

(Repeats to additional customers with no changes to text).....»»

Category: topSource: moneycentralOct 12th, 2018

Empty shelves, poor customer service speed Sears" demise

Sandy Hetrick drove 15 miles from her home to a Sears in Media, Pennsylvania on Wednesday to buy folding chairs and clothes......»»

Category: topSource: reutersOct 12th, 2018

Empty shelves, poor customer service behind Sears" demise

Shoppers, former employees, and vendors say Sears' problems include limited merchandise, poor customer service, and bad leadership. Fred Katayama reports......»»

Category: videoSource: reutersOct 12th, 2018

Many U.S. mall owners say good riddance to Sears

The real estate investment trusts that own the malls and shopping centers where many Sears stores are anchor tenants have waited years for the retailer's demise to renovate the sites and boost rent, although redevelopment costs may strain some plans......»»

Category: topSource: reuters17 hr. 18 min. ago

Sears Holdings" bankruptcy could create a glut of empty space, starting at Hoffman Estates HQ

Sears Holdings Corp.’s bankruptcy filing early .....»»

Category: topSource: chicagotribune18 hr. 33 min. ago

Did Amazon Kill Sears? Only a Little

When old-line retailers begin to crumble and then go under, the major culprit for causing the demise is usually identified as For Sears, that is only moderately true......»»

Category: blogSource: 247wallstOct 13th, 2018

Postal worker accused of stealing & selling $630K of stamps online

A customer service operations manager for the US Postal Service is accused of taking $630,000 worth of stamp.....»»

Category: topSource: usatodayOct 11th, 2018

Can the Right Playlist Help You Exercise More, Slow Your Heart, and Calm Your Mind? This Music Picking Service Is Betting On It is a new subsidiary of, which creates playlists for businesses to increase customer engagement. Music--whether it’s the song in a commercial or the backg.....»»

Category: europeSource: fortuneOct 11th, 2018

Public Service (PEG) Arm Files for Residential Rate Decrease

Public Service Enterprise's (PEG) unit files an agreement to keep residential customer bills stable and at levels, 30% lower than the bill paid by custome.....»»

Category: dealsSource: nytOct 5th, 2018

United Airlines CEO: We’re finally going to fix our customer service

This week marked the final integration of United’s 2010 merger with Houston-based Continental Airlines, with flight attendants for United and Continental no longer operating as separate teams......»»

Category: topSource: bizjournalsOct 4th, 2018

Can Artificial Intelligence Improve Customer Service?

Expect to see it used a lot more by all sorts of retailers in the coming years......»»

Category: topSource: foxnewsOct 4th, 2018

Exclusive: United Airlines CEO says the company will finally fix its customer service

United Airlines CEO Oscar Munoz sat down with the San Francisco Business Times for a candid conversation on what’s gone wrong, the opportunities for growth and the work ahead for the carrier to boost customer service......»»

Category: topSource: bizjournalsOct 2nd, 2018

Executive Onboarding Note: The Root Cause Of GE CEO John Flannery's Failure: Speed And Decisiveness - Forbes

ForbesExecutive Onboarding Note: The Root Cause Of GE CEO John Flannery's Failure: Speed And DecisivenessForbesFlannery is out as GE's CEO and Culp is in. Certainly the surprisingly poor results hurt. Certainly the misleading numbers at the Power.....»»

Category: topSource: googlenewsOct 2nd, 2018

Secret Service Warns Banks of Attacks on ATMs

Thieves have devised a new way to capture customer data from ATMs, according to a new warning from the U.S. Secret Service......»»

Category: blogSource: 247wallstSep 28th, 2018

Becker: Why is customer service so hard when it’s so simple?

Customer service. Why do we call it that? Because what usually passes for customer service really is “customer aggravation” — long lines at any counter or the phone that is never answered, let alone being put on hold for over an hour. My favor.....»»

Category: topSource: bizjournalsSep 28th, 2018

NerdWallet: Here’s one way to avoid wasting time dealing with customer service

Avoid sitting for an hour on hold, or those long, drawn-out chat sessions......»»

Category: topSource: marketwatchSep 28th, 2018

Chick-fil-A gives 100-year-old customer free food for life

Chick-fil-A's unique brand of customer service was on display once again during a surprise birthday party in Florida. WPVI reported that the owners of a Atlanta-based chicken chain in Oldsmar, Florida, celebrated the 100th birthday of "Mr. Steve,.....»»

Category: topSource: bizjournalsSep 27th, 2018

Take that cord-cutters: Pay-TV providers Dish, DirecTV up their game, J.D. Power says

Pay-TV providers Dish and DirectTV have improved their customer service and, as a result, earned higher marks in J. D. Power'.....»»

Category: smallbizSource: nytSep 27th, 2018

Will Low Unemployment Lead to Lousy Customer Service?

The holiday season could be a major test for retailers in this tight labor market......»»

Category: topSource: foxnewsSep 27th, 2018

China"s Didi Chuxing adds new safety features after passenger murder

Didi Chuxing, China's largest ride-hailing firm, is rolling out new security systems one month after a female customer was raped and murdered by a driver, the second such fatality on its Hitch service this year. .....»»

Category: topSource: moneycentralSep 26th, 2018