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An American Airlines passenger drove to Denver airport to rebook his seats after the airline"s customer service center left him on hold for nearly 4 hours

Brian Driver told The Wall Street Journal it was "by far the worst airline call center experience I've ever had." US carriers collectively canceled at least 35,000 flights during the weekend of Brian Driver's call center trouble.DANIEL SLIM / Contributor / Getty Images An American Airlines passenger spent nearly four hours trying to rebook his seats over the phone. He eventually gave up and drove 45 minutes to the ticket counter Denver airport, per The WSJ.  It's a microcosm of the travel frustration faced by passengers this summer. An American Airlines passenger who spent nearly four hours on hold with the airline's customer service center grew so frustrated he drove 45 minutes to the airport to rebook his seats at the ticket counter.Brain Driver, a radio station manager, needed to rebook his flight home after a business trip to Denver ended early, The Wall Street Journal reported. He said he initially tried to switch his flight using the airline's mobile service and website but was unable to do so.He then called the airline's customer service center and was given a callback time of eight hours, per The Journal. Eventually, he spoke to an agent via the airline's chat platform — but nonetheless experienced further difficulty choosing his seats, according to the publication.Driver tried calling the airline again the next day but was told to try later because the lines were busy, per The Journal. When he tried again the following morning he spent three hours and 45 minutes on hold, eventually growing so frustrated that he drove 45 minutes to rebook his seats at the ticket counter at Denver International Airport. "This has been by far the worst airline call center experience I've ever had," Driver told The Journal. A spokesperson for American Airlines told The Journal that weather and air traffic control issues were behind long mid-June hold times, the highest it had seen over the past several weeks. "These challenges, combined with an anomaly in this customer's booking, resulted in an experience that did not meet what we aim to deliver for our customers," the airline said in a statement to the newspaper. The spokesperson said hold times were currently "significantly lower" compared with the middle of the month.American Airlines did not immediately respond to Insider's request for comment. Driver could not immediately be reached for comment.Driver's predicament is a microcosm of the travel frustration faced by passengers this summer amid a spate of flight delays and cancellations, as airlines struggle to cope with rising travel demand and passenger numbers. In what is increasingly becoming the norm, US carriers collectively canceled at least 35,000 flights between the day of Driver's first call on June 16 and the end of the Juneteenth long weekend. There's no singular issue, but ongoing staff shortages across the industry, exacerbated by mass layoffs during the pandemic, have left the aviation system with little slack to cope with disruptions caused by poor weather, technical glitches that arise, or high passenger demand. The result has been long lines at airports as airlines readjust their flight schedules to minimize disruption. On Tuesday, Delta announced that it will let passengers reschedule tickets booked on flights between 1-4 July for free. The airline hopes to give passengers more flexibility to plan around busy travel times. Read the original article on Business Insider.....»»

Category: topSource: businessinsider25 min. ago Related News

One of the world"s busiest airports has cancelled flights because it expects more passengers to turn up than it can safely handle

London's Heathrow airport asked airlines to cancel 30 flights on Thursday because it expects more passengers to turn up than it has capacity for. The subsequent queues — like those seen on June 1 — as the global airline industry struggles to cope with summer travel demand.Carl Court/Getty Images. Heathrow airport asked airlines to cancel flights on Thursday over concerns safety concerns.  The hub said it is expecting higher passenger numbers than it has capacity to serve. Cancellations at other airports have contributed to the problem, a spokesperson told Insider.  Heathrow, the UK's largest airport, asked airlines to cut flights on Thursday over concerns that it does not have the capacity to handle surging passenger numbers.On Wednesday evening, Heathrow asked airlines to cut 30 flights set to depart on Thursday morning, citing safety concerns. "We are expecting higher passenger numbers in today's morning peak than the airport currently has capacity to serve, and so to keep everyone safe we have asked airlines to remove 30 flights from the morning peak for today only," a Heathrow spokesperson said in a statement. Although 98% of flights are anticipated to take off as planned, some affected passengers claimed that they didn't find out until they arrived at the airport on Thursday morning, per Bloomberg. The subsequent queues and delays mean further misery for passengers as the global airline industry struggles to cope with summer travel demand. Long-running shortages of pilots, baggage handlers, and customer service workers, exacerbated by the fact that many were let go during the pandemic, has left many operators and hubs short of capacity at a time when pent-up travel demand reaches its peak.The result has been a spate of flight cancellations and delays as executives readjust their flight plans to minimize the disruption. A spokesperson told Insider that Thursday's passenger numbers were anticipated to be 13% higher than the previous week, which had "stretched resourcing across the airport." The spokesperson told Insider that that the increase had been caused by a spike in last-minute bookings from passengers who have had flights cancelled at other airports.The airport increased its forecast for the number of passengers it expects to handle this year, from 52.2 million to 54.4 million in an investor report published on June 23. Heathrow's chief executive, John Holland-Kaye, has previously said that it could take as much as 18 months for the industry to reach capacity. The majority of the affected flights on Thursday were British Airways routes, per The Guardian. The airline has already reduced its summer schedule by 10%. The UK government has urged airports to end the wave of last-minute flight cancellations. In a joint letter, sent to industry execs on June 15, The Department for Transport (DfT) and the air regulator Civil Aviation Authority (CAA) urged carriers to "develop a schedule that is deliverable."The UK government has also loosened the rules surrounding landing slots at the country's busiest airports. Normally, airlines have to use allocated take-off and landing slots at least 70% of the time. Under the amnesty, airlines will be able to hand slots back without fear of losing them permanently, per The Guardian. Read the original article on Business Insider.....»»

Category: topSource: businessinsider25 min. ago Related News

An American Airlines passenger drove 45 minutes to choose his seats after its customer service line left him on hold for nearly four hours

Brian Driver said being kept on hold for such a long time was the worst airline call center experience he'd ever experienced, per the Journal. US carriers collectively cancelled at least 35,000 flights during the weekend of Driver's call.DANIEL SLIM / Contributor / Getty Images An American Airlines passenger spent four hours trying to book his seats over the phone. He instead ended up driving 45 minutes to the airport to choose his seats, per the Wall Street Journal.  It's a microcosm of the travel frustration faced by passengers this summer. An American Airlines passenger grew so frustrated with the carrier's customer service line that he drove 45 minutes to choose his seats in person, after spending nearly four hours on hold. Brain Driver needed to rebook his flight home after a business trip to Denver ended early, The Wall Street Journal reported. He initially tried to change his flight using the airline's mobile and website but was unable to. He then called the airline's customer service line but was given a callback time of eight hours, per the Journal. Eventually, he was able to speak to a "helpful agent" via the airline's chat platform, according to the publication.Driver called the airline again the following day after having difficulty choosing his seats on the new flight but was told to try again as the lines were busy, per the Journal. When he tried again the next morning he spent three hours and 45 minutes on hold, eventually growing so frustrated that he drove 45 minutes to book the seats over the ticket counter at Denver International airport. "This has been by far the worst airline call center experience I've ever had," Driver told the journal. Driver's predicament is a microcosm of the travel frustration faced by passengers this summer amid a spate of flight delays and cancellations as airlines struggle to cope with rising travel demand and passenger numbers. In what is increasingly becoming the norm, US carriers collectively cancelled at least 35,000 flights between the day of Driver's first call on June 16 and the end of the Juneteenth long weekend. There's no singular issue, but ongoing staff shortages across the industry, exacerbated by mass layoffs during the pandemic, have left the aviation system with little slack to cope with disruptions caused by poor weather, technical glitches that arise, or high passenger demand. The result has been long queues at airports as airlines readjust their flight schedules to minimize the disruption. Airlines had promised to address the staffing shortages within customer service centers that left customers facing hold times of up to 12 hours in some cases as travel peaked last summer, per the Wall Street Journal. A spokesperson for American Airlines told the Journal that weather and air traffic control issues were behind the long mid-June hold times, the highest it has seen over the past several weeks. "These challenges, combined with an anomaly in this customer's booking, resulted in an experience that did not meet what we aim to deliver for our customers," they said, in a statement to the newspaper. The spokesperson said hold times are currently "significantly lower" compared with the middle of the month. American Airlines did not immediately respond to Insider's request for further comment. Driver could not immediately be reached for further comment. Read the original article on Business Insider.....»»

Category: topSource: businessinsider53 min. ago Related News

Flight cancellations, delays put Americans" trust in airlines to the test

Travelers at a national airport outside Washington, D.C., shared how ticket prices, flight cancellations and delays have impacted their trust in airlines......»»

Category: topSource: foxnews6 hr. 25 min. ago Related News

Transportation Secretary Warns: "There Are Going To Be Challenges" With Flights On Fourth Of July Weekend

Transportation Secretary Warns: "There Are Going To Be Challenges" With Flights On Fourth Of July Weekend Since Memorial Day weekend, airlines have canceled 20,000 flights and delayed more than 173,000, resulting in one of the worst travel periods for Americans. In a matter of days, travel demand is set to soar as 3.55 million people are expected to fly over the Fourth of July holiday weekend. Concerns are already mounting as persistent pilot and crew shortages and understaffing among the Federal Aviation Administration (FAA) are expected to create another perfect storm of flight disruptions.  On Tuesday evening, Transportation Secretary Pete Buttigieg spoke with NBC Nightly News' Lester Holt about the travel mess and offered no reassurance about an immediate resolution to chronic flight delays and cancellations plaguing airports across the country.  Holt asked Buttigieg, "Is the July 4 holiday a recipe for disaster given the issues with the system right now?" Buttigieg answered, "There are going to be challenges, but we're watching it closely and we're talking to the airlines every day about their responsibility to make sure that they can accommodate any issues that weather or other curveballs might throw at them. A lot of people, including me, are expecting to get to loved ones over this holiday weekend, and we need a system that is resilient enough to get them there, plus good customer service when an issue does come up." Holt responded, "The airlines got a lot of money, over $50 billion. A lot of that, the idea was that you wouldn't have to lay off people, that you could keep people employed." Buttigieg said, "So, the point of this taxpayer funding was to keep people in their jobs. And one of the best things about the Rescue Plan, for example, was the news that airline employees were told to tear up their furlough notices when it came through. But we also saw that a lot of people, including pilots, were nudged into early retirement by the airlines. That certainly is something that reduced the labor force that, right now, we're really counting on. Often, we're hearing the lack of a pilot ready to go cited as an issue or a problem that's contributing to a delay or a cancellation." Buttigieg added that some of these issues are "long term"...  Transportation Secretary Pete Buttigieg spoke with @LesterHoltNBC in an exclusive interview about challenges in the travel industry. Secretary Buttigieg said that while some of these issues are "long term", others, such as a realistic schedule, should be delivered right away. pic.twitter.com/6l04XR0nBS — NBC Nightly News with Lester Holt (@NBCNightlyNews) June 29, 2022 United Airlines CEO Scott Kirby recently pointed out the industry is short 12,000 pilots, and "there's no quick fix."  United, American Airlines, Southwest Airlines, Delta Air Lines, JetBlue Airways, Alaska Airlines, and Spirit Airlines have all reduced flights this summer to alleviate congestion.  Last Friday, airline industry group Airlines for America, which represents the country's largest airlines (American Airlines, Delta, United, Southwest, JetBlue, and Alaska Airlines, as well as shippers FedEx and UPS), blamed the FAA's own understaffing is "crippling" East Coast air traffic. While the weather could certainly be an issue, the crux of the problem is a pilot shortage and possibly understaffed FAA air traffic controllers.  Buttigieg recently warned airlines that they faced federal government action—presumably including fines—over mounting flight cancellations and delays.  Tyler Durden Wed, 06/29/2022 - 15:45.....»»

Category: blogSource: zerohedge15 hr. 25 min. ago Related News

Delta said it is letting customers change their Fourth of July weekend flights for free amid a massive summer of air travel disruption

With some restrictions, Delta is offering travelers some flexibility ahead of a busy July 4 tweekend, including changing flights for no extra cost. Delta Air Lines aircraft.On The Run Photo/Shutterstock Delta is letting customers can change flights during July 1-4 for free, the company announced Tuesday.  One restriction includes the rebooked flight has to be between the same cities and take place on or before July 8.  The move comes amid drama and turmoil in US airports with flight cancellations and delays.  With disruptions and delays on the rise in airports, Delta Air Lines is offering customers some wiggle room for trips during the upcoming Fourth of July holiday weekend. Customers can reschedule flights that take place July 1-4 with "with no fare difference or change fees," according to a Tuesday press release from the company. That means you won't have to pay a fee for changing your flight — or pay the difference if the new flight is more expensive than the one you originally purchased. This change is "systemwide," meaning it affects everywhere to which Delta flies. "This unique waiver is being issued to give Delta customers greater flexibility to plan around busy travel times, weather forecasts and other variables without worrying about a potential cost to do so," Delta's release said.However, the move doesn't allow people to rebook their flights indefinitely into the future. You have to travel before or on July 8 on the rebooked flight — and make the change before or on July 8. Further, it has to be between the same origin and destination as well as the same cabin as the initial flight.If a person wanted to rebook under this waiver, and the only open seat in the flight they wanted was in Premium Select, and their original ticket was Main Cabin, for example, they would have to pay more, Delta confirmed to Insider. The move comes as customers the world over have been stranded and stuck in airports – including some Delta passengers in Atlanta for over 24 hours, according to 11 Alive. US Transportation Secretary Pete Buttigieg met with airline CEOs to question them about cancellations, especially ahead of summer and holiday travel, Insider previously reported. Delta cancelled more flights on Memorial Day weekend than any other airline.More recently, over 800 US flights were canceled on Sunday, due to increased demand and shortages of pilots and other airport staff. Delta added it "expected to carry customer volumes from Friday, July 1, through Monday, July 4, not seen since before the pandemic as people yearn to connect with the world."It is "[hard] not to see this as anything other than Delta throwing in the towel that this weekend is going to be a nightmare," Kyle Potter, executive editor of Thrifty Traveler, tweeted. United and Southwest did not respond to requests for comment on whether they had similar plans in the works. Read the original article on Business Insider.....»»

Category: topSource: businessinsider17 hr. 41 min. ago Related News

Reasons to Retain Caterpillar (CAT) Stock in Your Portfolio

Solid demand in its markets, expected savings from cost-reduction actions and upbeat earnings growth estimates make Caterpillar (CAT) stock worth retaining in the portfolio. Caterpillar Inc. CAT is well-poised for growth, courtesy of improving demand in its end markets and cost-control efforts. A strong liquidity position, ongoing investments in expanded offerings, and services and digital initiatives are expected to contribute to growth.Caterpillar currently has a Zacks Rank #3 (Hold) and a VGM Score of B. Our research shows that stocks with a VGM Score of A or B combined with a Zacks Rank #1 (Strong Buy), 2 (Buy) or 3 offer the best investment opportunities. You can see the complete list of today’s Zacks #1 Rank stocks here.Let’s delve deeper and analyze the factors that make this stock worth holding on to.Solid Q1 Results & Robust Backlog Levels: Caterpillar’s adjusted earnings per share was $2.88 in first-quarter 2022, which surpassed the Zacks Consensus Estimate of $2.66. The company reported earnings per share of $2.87 in the year-ago quarter. All of its segments witnessed strong end-market demand, and higher pricing helped offset the impacts of unfavorable costs on its earnings in the quarter under discussion. Backlog at the end of the first quarter of 2022 was an impressive $26.4 billion. This bodes well for the company’s top-line performance in the days ahead.Upward Movement in Estimates: Over the past 60 days, the Zacks Consensus Estimate for Caterpillar’s fiscal 2022 earnings has increased 1%. The consensus mark for fiscal 2022 has moved up 0.5% over the same time frame.Positive Earnings Surprise History: Caterpillar beat the Zacks Consensus Estimate for earnings in each of the trailing four quarters, the average surprise being 14%.Healthy Growth Projections: The Zacks Consensus Estimate for 2022 earnings is currently pegged at $12.64, suggesting year-over-year growth of around 17%. The consensus mark for fiscal 2023 earnings stands at $14.78, indicating an improvement of 17% on a year-over-year basis.Caterpillar has an estimated long-term earnings growth rate of 12%.Strong Demand to Fuel Top-LineIn North America, the demand in both residential and non-residential construction sectors is likely to bolster the demand for Caterpillar’s construction equipment. The perked-up investment in roads, bridges, airports and waterways due to the U.S. Infrastructure Investment and Jobs Act represents a huge opportunity for Caterpillar. In the Asia Pacific (barring China), higher commodity prices, housing strength and increased government spending on infrastructure will support construction equipment sales. Increased construction activity will drive machine demand in EAME and Latin America.In Resource Industries, mining orders are on an uptrend, courtesy of improving metal prices. Miners are increasingly relying on autonomous systems to enhance productivity, and reduce costs and emissions. Hence, the company is enhancing its autonomous capabilities and bringing innovative products into the market.In the Energy & Transportation segment, strong order rates in most applications are expected to support revenues in 2022. Industrial is anticipated to witness growth, with activity strengthening across most applications.Strong Balance SheetCaterpillar expects to deliver ME&T free cash flow between $4 billion and $8 billion this year. Its cash and liquidity position remains strong, with the company ending the first quarter of 2022 with cash and short-term investments of $6.5 billion. ME&T debt stood at $9.76 billion. Compared to the base of 4.5 in 2017, its times interest earned ratio has improved substantially over the years and is currently at 10.2. Recently, Caterpillar hiked its quarterly dividend by 8% to $1.20 per share. Caterpillar has paid higher dividends to shareholders for 28 straight years and is a member of the S&P 500 Dividend Aristocrat Index. Over the past four years, the company has returned an average of 99% of its ME&T free cash flow to shareholders, which is in sync with its target to return all of its ME&T free cash flow to shareholders over time.Growth Strategies in PlaceCaterpillar continues to focus on customers and the future by continuing to invest in digital capabilities, connecting assets and job sites, and developing the next-generation productive and efficient products. The company has been investing in expanded offerings and services, and digital initiatives like e-commerce to drive long-term growth.Price Performance Image Source: Zacks Investment ResearchShares of Caterpillar have fallen 9.4% year to date compared with the industry’s decline of 10.9%.Stocks to ConsiderSome better-ranked stocks in the Industrial Products sector are are Greif Inc. GEF, Myers Industries MYE and Amcor plc AMCR. Greif and Myers Industries sport a Zacks Rank #1 at present, while Amcor carries a Zacks Rank #2.Greif has an estimated earnings growth rate of 36% for the current year. In the past 60 days, the Zacks Consensus Estimate for current-year earnings has been revised upward by 17%.Greif pulled off a trailing four-quarter earnings surprise of 22.9%, on average. The company’s shares have gained 4% year to date.Myers Industries has an expected earnings growth rate of 67% for 2022. The Zacks Consensus Estimate for the current year’s earnings has moved up 27% in the past 60 days.MYE has a trailing four-quarter earnings surprise of 20.1%, on average. Year to date, Myers Industries’ shares have risen 6%.Amcor has an estimated earnings growth rate of 9.5% for the current year. In the past 60 days, the Zacks Consensus Estimate for current-year earnings has been revised upward by 3%.Amcor pulled off a trailing four-quarter earnings surprise of 2.4%, on average. The company’s shares have appreciated 3% so far this year.  Zacks Names "Single Best Pick to Double" From thousands of stocks, 5 Zacks experts each have chosen their favorite to skyrocket +100% or more in months to come. From those 5, Director of Research Sheraz Mian hand-picks one to have the most explosive upside of all. It’s a little-known chemical company that’s up 65% over last year, yet still dirt cheap. With unrelenting demand, soaring 2022 earnings estimates, and $1.5 billion for repurchasing shares, retail investors could jump in at any time. This company could rival or surpass other recent Zacks’ Stocks Set to Double like Boston Beer Company which shot up +143.0% in little more than 9 months and NVIDIA which boomed +175.9% in one year.Free: See Our Top Stock and 4 Runners Up >>Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Caterpillar Inc. (CAT): Free Stock Analysis Report Greif, Inc. (GEF): Free Stock Analysis Report Myers Industries, Inc. (MYE): Free Stock Analysis Report Amcor PLC (AMCR): Free Stock Analysis Report To read this article on Zacks.com click here. Zacks Investment Research.....»»

Category: topSource: zacks18 hr. 53 min. ago Related News

Some business travelers are choosing long drives to meetings instead of risking canceled flights as summer of air travel chaos continues, report says

People are opting to road trip as air travel disruptions and flight cancellations have escalated throughout the summer. Traffic on the turnpike in Keasbey, New Jersey on June 11, 2022.Kena Betancur/VIEWpress. More business travellers are choosing to drive to meetings instead of flying, The Wall Street Journal reported. The change comes amid chaotic scenes in airports across the US in recent weeks. Over 35,000 flights were canceled over the Juneteenth weekend alone. Some business travellers are starting to drive to meetings and conferences to avoid delays at airports and the possibility of flight cancellations amid a summer of travel chaos, The Wall Street Journal reported, citing business passengers and travel companies.One business traveler, who is a neuroscientist, told The Journal that she travelled six hours from Pennsylvania to Montreal, deciding to do so after delays meant she missed a flight connection on a previous trip. "If I just drive it, I know I can leave when I want to leave, I know I'm going to get there," Tamara Stawicki told the Journal.A travel management company also told the outlet that more of its clients are offering their employees the time to drive to events rather than fly, and are generally increasing the acceptable window to drive to events from three to four hours to five to seven hours.More people are opting for the alternate arrangements amid ongoing air travel chaos.Flight disruptions have been escalating throughout the busy summer period, as airlines have trimmed their flight schedules or canceled operations to cope with staff shortages, delays, and surging demand for travel.The cancellations are causing chaos at airports across the US, as demand for both leisure and business travel returns to levels seen before the pandemic.Cancellations and delays have been particularly bad over key holiday periods. US airlines canceled or delayed more than 35,000 flights over the Juneteenth and Father's Day weekend.Almost 90% of business passengers recently had to make alternative arrangements due to difficulties surrounding travel, The Journal reported, citing an April Survey from software company SAP Concur. Read the original article on Business Insider.....»»

Category: topSource: businessinsiderJun 29th, 2022Related News

Motorola (MSI) Solutions Boost Japan Airport Communications

With this, Motorola (MSI) has deployed mission-critical communication network in five airports in Japan for effective management of key airport functions. Motorola Solutions, Inc. MSI recently announced that it will deploy the TETRA (Terrestrial Trunked Radio) communication system in the Kansai International Airport in Japan in a major boost to the South East Asian country’s tourism and aviation sector. With this, the company has deployed this mission-critical communication network in five airports in Japan, following the successful integration of Narita, Naha, Haneda and Chubu international airports between 2016 and 2019.TETRA caters to the personalized network demands of different industries, ranging from aviation to logistics to oil and gas. It offers global Land Mobile Radio open standard for digital trunked radio technology that allows public safety professionals to ensure reliable and instant communications in mission-critical and business-critical environments. It also keeps a check on voice and data traffic with best-in-class security features to curtail consumer data breaches.The deployment of TETRA in the five major airports of Japan, which handled nearly 200 million domestic and international travelers annually before the pandemic, is widely expected to be a boon for passenger traffic and international cargo as the country reopens its borders to foreigners. It will enable effective management of critical airport functions, including security, operations and baggage handling.Motorola has also deployed several two-way radios across these airport facilities for seamless communications with air traffic control, runway management, security, ground staff, bus transit services and commercial airlines. These communication systems serve as the backbone of the aviation sector with a coordinated set of activities to manage passenger flows, support on-time performance and maintain security, safety and customer satisfaction and are resilient against typhoons, snow storms and other natural catastrophes.As one of the top providers of mission-critical communication products and services, Motorola has ensured a steady revenue stream from this niche market. This communications equipment maker intends to strengthen its position in the public safety domain by entering into alliances with other players in the ecosystem. It is poised to benefit from organic growth and acquisition initiatives, disciplined capital deployment and a favorable global macroeconomic environment.Motorola expects to witness strong demand across land mobile radio products, services and software. These systems drive demand for additional device sales and promote software upgrades and infrastructure expansion. The comprehensive suite of services ensures continuity and reduces risks related to critical communications operations.Courtesy of such coveted product offerings, the company’s shares have gained 0.9% on average in the past year against the industry’s decline of 14.1%.Image Source: Zacks Investment ResearchMotorola currently carries a Zacks Rank #4 (Sell).Clearfield, Inc. CLFD, sporting a Zacks Rank #1 (Strong Buy), is a solid pick for investors in the industry. You can see the complete list of today’s Zacks #1 Rank stocks here.Clearfield delivered an earnings surprise of 37.5%, on average, in the trailing four quarters. Earnings estimates for the current year for the stock have moved up 114.7% since June 2021. Over the past year, Clearfield has gained a solid 73.4%.InterDigital, Inc. IDCC also sports a Zacks Rank #1. It has a long-term earnings growth expectation of 15% and delivered a stellar earnings surprise of 141.1%, on average, in the trailing four quarters. Earnings estimates for the current year have moved up 69.1% since June 2021.InterDigital is focused on pursuing agreements with unlicensed customers in the handset and consumer electronics markets. The company aims to become a leading designer and developer of technology solutions and innovation for the mobile industry, IoT and allied technology areas. InterDigital’s global footprint, diversified product portfolio and the ability to penetrate different markets are impressive.Sierra Wireless, Inc. SWIR carries a Zacks Rank #2 (Buy). It has a long-term earnings growth expectation of 15% and delivered an earnings surprise of 223.7%, on average, in the trailing four quarters.Over the past year, Sierra Wireless has gained 20.5%. Earnings estimates for the current year for the stock have moved up 616.7% since June 2021. The company continues to launch innovative products for business-critical operations that require high security and optimum 5G performance. 5 Stocks Set to Double Each was handpicked by a Zacks expert as the #1 favorite stock to gain +100% or more in 2021. Previous recommendations have soared +143.0%, +175.9%, +498.3% and +673.0%. Most of the stocks in this report are flying under Wall Street radar, which provides a great opportunity to get in on the ground floor.Today, See These 5 Potential Home Runs >>Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Sierra Wireless, Inc. (SWIR): Free Stock Analysis Report Motorola Solutions, Inc. (MSI): Free Stock Analysis Report InterDigital, Inc. (IDCC): Free Stock Analysis Report Clearfield, Inc. (CLFD): Free Stock Analysis Report To read this article on Zacks.com click here. Zacks Investment Research.....»»

Category: topSource: zacksJun 28th, 2022Related News

Lufthansa is bringing its Airbus A380 super-jumbos out of retirement as travel demand soars. Take a look inside.

The airline said it will un-retire some or all of its eight A380s by 2023 because of rising customer demand and delayed delivery of new planes. A Lufthansa Airbus A380.Santi Rodriguez / Shutterstock.com Germany's Lufthansa is un-retiring its Airbus A380s as demand for travel soars. The carrier took its A380s out of service at the onset of the pandemic but could bring back as many as eight. The 73-meter-long A380 is the world's largest passenger plane and seats more than 500 people. German flag-carrier Lufthansa is bringing its Airbus A380 super-jumbos back into service.Lufthansa's Airbus A380.Lufthansa.The airline said it plans to un-retire the jets by 2023 as a result of surging passenger demand and delays in deliveries of other planes it has on order.Lufthansa's Airbus A380.Lufthansa.Lufthansa grounded its fleet of 14 A380s during the pandemic, sending the jets to Spain for long-term storage as international travel ground to a halt. It sold six back to Airbus but has eight left.Two Airbus A380s operated by Lufthansa parked at Teruel Airport, Spain, in 2020.Javier Escriche/picture alliance via Getty Images.At 73 meters long and 24 meters tall, the A380 is the world's largest passenger jet. Depending on configuration, A380s can seat as many as 850 people. Lufthansa's planes fit around 520 passengers.An Airbus A380 operated by Lufthansa.Silas Stein/picture alliance via Getty Images.The cabin is split into two decks. 420 economy class seats are located on the main deck, while the upper deck hosts 98 business class seats and eight first class seats.Lufthansa's A380 seating plan.Lufthansa.Inside the economy cabin, the seats are laid out in a three-four-three configuration, with 42 rows of seating.Inside the cabin of the A380.Lufthansa.The lower deck is split into four compartments.Inside the cabin of the A380.Lufthansa.All of the economy class seats have monitors for in-flight entertainment...Economy class seats on a Lufthansa Airbus A380.Mario Tama/Getty Images....as well as charging ports and control panels located on the inside of the armrest.Inside the A380.Lufthansa.A spiral staircase to the upper deck is located at the back of the plane.The A380 has two decks.Lufthansa.Business class seats are located in a two-two-two configuration.Business class seats on the Lufthansa Airbus A380.Mario Tama/Getty Images.Business class seats are fully reclinable and have adjustable headrests with reading lights, several storage areas, charging ports, and larger screens than those in economy.The business class seating of an Airbus A380 operated by Lufthansa.Hannes Magerstaedt/Getty Images.First class seats are the most spacious and luxurious, with each boasting privacy partitions, ottomans which double up as storage spaces, large tray tables, and 16.5-inch entertainment screens, according to The Points Guy.First class seating in Lufthansa's A380.Lufthansa.There are control panels and additional storage spaces situated in the side counters.First class seating in the A380 operated by Lufthansa.Lufthansa.The first class seating area is arranged in a one-two-one configuration.First class seating in the A380 operated by Lufthansa.Lufthansa.The first class seating area also features large bathroom spaces with vanity units.The bathroom in first class.Lufthansa.Lufthansa's first Airbus A380 joined the airline's fleet in 2010.Former German Chancellor Angela Merkel christens an Airbus A380 for Lufthansa in 2015.DANIEL ROLAND/AFP via Getty Images.Lufthansa said it's figuring out how many of its eight A380s will be back in service by summer 2023.An A380 operated by Lufthansa lands at Frankfurt airport before the jets were decommissioned during the pandemic.Silas Stein/picture alliance via Getty Images.Read the original article on Business Insider.....»»

Category: topSource: businessinsiderJun 28th, 2022Related News

I flew out of what was once considered the worst airport in the world. Except for a few hiccups, it was a smooth experience.

For years, Manila's Ninoy Aquino International Airport ranked among the worst airports in the world, but it's recently undergone a series of upgrades. Flying with Philippine Airlines via business class from Ninoy Aquino International Airport.Marielle Descalsota/Insider For years, Manila's Ninoy Aquino International Airport was ranked the world's worst airport. Local officials said "significant improvements" were made under the Duterte administration. I flew business class from the airport and was surprised by its quality lounge and delicious food. Ninoy Aquino International Airport (NAIA) is the main airport of Manila, the capital of the Philippines.Ninoy Aquino International Airport.Marielle Descalsota/InsiderNAIA was named after Benigno Aquino Jr., a politician who was killed on the tarmac in August 1983. It had previously been known as Manila International Airport. NAIA served over 48 million people in 2019, with some 42 passenger airlines operating at the airport, an airport representative told Insider.For years, NAIA ranked consistently among the worst airports in the world. It was named the world's worst airport from 2011 to 2013 by widely cited travel website Guide to Sleeping in Airports, which wrote that NAIA is "large and frustrating," and advised travelers to "expect to wait in numerous long lines as you make your way to your flight."In early 2016, the airport had a 40% on-time performance OTP, according to a report by the Manila International Airport Authority (MIAA).NAIA has since worked to clean up its image. It's undergone a series of upgrades and renovations, and in September 2019, it recorded an 83% OTP from national carriers."Despite challenges, setbacks, and criticisms, it is undeniable that the country's main gateway – the Ninoy Aquino International Airport (NAIA) – has come a long way from where it was before," the MIAA said in a May 2022 statement seen by Insider. The authority added that it aims to give passengers a "safe, reliable, convenient, and comfortable travel."Even so, NAIA currently has a 3/10 rating on UK-based airline- and airport-customer review site Skytrax from over 360 reviews. Skytrax describes the airport as "congested" with "excessive" immigration and security queues."The floors in the transit waiting area looked like they hadn't been mopped or cleaned in days,"a South Korean passenger wrote on Skytrax in March 2020. "By far the worst airport in Asia I have been to," she added.I've been flying in and out of NAIA since I was a child, and I remember how chaotic my experiences at the airport were in the mid and late 2000s.Terminal 2 at NAIA.Marielle Descalsota/InsiderCurious to experience it now, as an adult, I recently booked a business class flight from Manila to Singapore via the country's national carrier, Philippine Airlines (PAL).I spent around 1,600 Singapore dollars (around $1,152) for a return ticket. In comparison, a return economy ticket cost around S$650 ($470). The flight from Manila to Singapore takes around three-and-a-half hours.It took about 40 minutes to drive to NAIA's Terminal 2 from Makati, the country's financial and economic center. There was minimal traffic and the initial security checks were a breeze. Terminal 2 is exclusive to PAL international and domestic flights.It didn't take long before I encountered the first problem: I tried to check in via the business class counter, but there was nobody there.The business class counter at Philippine Airlines.Marielle Descalsota/InsiderThere were several economy class counters. Snaking queues led up to them.There was only one counter allocated for business class. It had a red carpet laid out in front of it, but there was no one manning the counter. When I asked another staff member for help, he told me to check in via economy.I waited for staff to show up at the counter for 15 minutes, and when nobody did, I joined the long line at economy.The economy counters at Philippine Airlines.Marielle Descalsota/InsiderThe economy counter was fully staffed and the line was surprisingly speedy. The staff members were efficient: After checking my passport, travel details, and vaccination certificates, I was told to make my way through immigration. But the security ended up stopping me as I was missing a departure card. I had to double back and request one from the ticketing counter.After filling out the form, I made my way through immigration and security, which took less than 10 minutes. I spotted the Mabuhay Lounge, PAL's business class lounge, at the corner of the terminal.The Mabuhay Lounge.Marielle Descalsota/InsiderThe lounge was spacious and had simple furnishings. There were fewer than five people at the lounge, which meant that service was prompt and attentive. I took a seat near the bar, where I perused the menu. Unlike other lounges that serve food buffet-style, Mabuhay Lounge offers unlimited a la carte orders. It had Asian, Western, and Filipino fare.The food was made to order, and it was delicious.Food at the Mabuhay Lounge.Marielle Descalsota/InsiderI had the fish sisig, which is a sizzling hot plate dish, a chicken kebab, and toast. The sisig was one of the best I've ever had — it tasted better than many of the Filipino restaurants I've dined at. I topped off my order with Japanese potstickers and a muffin, which were also delicious. The bar had a dedicated staff member who was mixing drinks on demand. The lounge's margarita and long island iced tea were on par with drinks from some of my favorite bars. My flight ended up being delayed by 40 minutes. I didn't even mind, because the lounge was so comfortable.When I made my way to the gate, I found a chaotic scene and long lines of people behind the counters.The gates at NAIA Terminal 2.Marielle Descalsota/InsiderI took a seat outside the airport's dedicated vape room. In around 20 minutes, boarding began and, as always, business class passengers were the first to be called. The experience was efficient and hassle-free.The airport might have a ways to go before it can fully shed its negative reputation, but it's come a long way since it was crowned the worst airport in the world.Business class in Philippine Airlines.Marielle Descalsota/InsiderWhile my flight was delayed, I found the airport's immigration and security queues efficient. The business class lounge had decent amenities and great service. The lounge was quiet, and it felt like the perfect place to relax in the midst of a busy airport.Read the original article on Business Insider.....»»

Category: dealsSource: nytJun 28th, 2022Related News

As she readies for chamber job, PHL CEO Chellie Cameron reflects on time at airport, challenges ahead for travel

Cameron, who will become CEO at the Chamber of Commerce for Greater Philadelphia, talks about why it's important that City Council recently approved a standalone Department of Aviation and lays out the main challenges facing her successor......»»

Category: topSource: bizjournalsJun 27th, 2022Related News

Flurry Of Calls Among Saudi Diplo Staff And Spy Coincided With 9/11 Hijackers" Arrival

Flurry Of Calls Among Saudi Diplo Staff And Spy Coincided With 9/11 Hijackers' Arrival Authored by Brian McGlinchey via Stark Realities FBI agents investigating Saudi ties to 9/11 discovered a troubling set of phone calls among Saudi embassy and consulate officials, an extremist American cleric and a Saudi agent in San Diego—calls that took place in the weeks leading up to the first two hijackers’ arrival in Los Angeles and while they were settling in. The timing raises suspicions of a premeditated scheme to shepherd the hijackers into American life—and some of the call participants personally did just that. The phone links are described across thousands of pages of FBI documents released between September 2021 and April 2022. Many of the documents are from Operation Encore, an FBI investigation of Saudi government ties to the 9/11 plotters. The first two hijackers to reach the United States were Khalid al-Mihdhar and Nawaf al-Hazmi, who acted as “muscle” hijackers on American Airlines Flight 77, which struck the Pentagon. According to a 2008 Operation Encore document, “multiple San Diego sources and other individuals associated with al-Mihdhar and al-Hazmi during their time in southern California believed that the two hijackers must have been given ‘tazkia’ prior to arriving in the United States.” The document defines “tazkia” as one person’s vouching for another. Someone already in America “would then, because of this individual’s relationship with the tazkia-providing individual, have provided any and all assistance that al-Mihdhar and al-Hazmi would need during their time in the United States.” Hazmi and Mihdhar spoke very little English upon their arrival, to the extent of not even being able to read street signs. The two hijackers’ “only qualifications appeared to be support for [Osama bin Laden] and their ability to obtain visas,” says an FBI report. Given their unfamiliarity with the United States and its language, it seems certain these first two hijackers on U.S. soil would have indeed needed help from people already in the country. That help came, and phone records suggest it was pre-arranged, facilitated and supervised by Saudi government officials, employees and an intelligence asset. Mihdhar and Hazmi arrived in Los Angeles in January 2000. Soon after, one of the men involved in the flurry of phone calls, Omar al-Bayoumi, met the two, invited them to move to San Diego, and facilitated their renting of an apartment and other facets of becoming situated in the United States. A 2017 FBI document declared that “recent source information confirmed that al-Bayoumi was, at the time of the 9/11 attacks, employed as a paid cooptee of Saudi Arabian intelligence services.” A 2006 document says he later provided “substantial financial support” to a Kurdish Salafist group formed by former al Qaeda and Taliban members. In addition to Bayoumi, another key figure in the Operation Encore files was Fahad al-Thumairy, an official at the Saudi consulate in Los Angeles described as a “Salafi fanatic.” Thumairy was at the center of a burst of phone activity leading up to and following the hijackers’ arrival. According to an Operation Encore document: “During a three-day period at the end of December 1999, approximately two and a half weeks prior to the arrival of Al-Mihdhar and al-Hazmi, Al-Thumairy made a number of phone calls that are significant in that the pattern of contact, including individuals and frequency, does not appear to have been duplicated prior to nor after this date.” . . . “[Southern District of New York] feels that these telephonic contacts prior to the arrival of al-Mihdhar and al-Hazmi are an important turning point in these investigations. It shows a prior relationship between these individuals who, in the upcoming months, have extensive telephonic and face-to-face contact with al-Mihdhar and al-Hazmi.” Twenty-one calls involving Thumairy during this time included contacts with: Bayoumi, the Saudi intelligence asset who helped the hijackers Anwar al-Awlaki, a U.S. citizen who later rose to infamy as an al-Qaeda cleric and organizer killed in a 2011 drone strike in Yemen. In 2000, Awlaki was an imam at a southern California mosque. He’d later move to northern Virginia at a time when some of the hijackers had also situated themselves there. A “Somali/Yemeni student” in San Diego whose name is redacted. While redactions always leave some uncertainty, the document appears to indicate this individual’s phone had contact with a phone number in Yemen that served as an international al Qaeda switchboard. The Saudi embassy in Washington The Islamic Affairs section at the Saudi embassy While the first document doesn’t name the individuals Thumairy talked to at the Saudi embassy in Washington, another file indicates his contacts there included: Adel al-Sadhan, an Islamic Affairs section employee working for Mussaed al-Jarrah, another Saudi embassy official of FBI interest. “Al-Sadhan is believed to help al-Jarrah support extremist Saudi Sunnis in the United States,” said the FBI. Mutaib al-Sudairy, an embassy administrative officer who later moved to Kansas and lived with an al Qaeda procurement officer said to have provided the phones used in the 1998 U.S. embassy bombings in Africa. According to an FBI report: “[REDACTED] along with telephone and financial analysis, indicates Al-Sadhan and al-Sudairy may have assisted in laying the groundwork for the arrival of al-Hazmi and al-Mihdhar in southern California and served as an advance team to vet those who would later assist both hijackers.” Their alleged advance team activity extended well before the hijackers arrived. A 2010 FBI report says Sadhan first visited Los Angeles and Thumairy in December 1998: “Investigators believe his visit was to begin preparations for al-Thumairy’s subsequent assistance to al-Hazmi and al-Mihdhar.” Another document says Sudairy and Sadhan visited San Diego for six weeks in the summer of 1999 and were hosted by Bayoumi. On December 12, 1999—about a month before the hijackers arrived—a Saudi individual named al-Jraithen arrived in Los Angeles and was registered at a hotel where Bayoumi was also registered. Phone records point to Thumairy, Bayoumi and Awlaki being involved with Jraithen’s visit, along with another Los Angeles consulate employee, Mohammed al-Muhanna, who’s elsewhere described as an “Islamic extremist associated with a radical form of Salafi ideology” and who is “heavily connected/linked to Saudi Sunni extremists operating inside the U.S.” An FBI agent, after noting some redacted indications that Jraithen’s visit held great importance, wrote, “It is possible that al-Jraithen provided the tazkia for al-Mihdar and al-Hazmi, ensuring that when the hijackers arrived the following month, they were taken care of by a network of individuals in Southern California.” The hijackers arrived in Los Angeles on January 13, 2000. According to a 2008 FBI document, a “confidential human source” told investigators about a call from overseas made to the King Fahad Mosque in Los Angeles where al-Thumairy was an imam. The source said someone asked for al-Thumairy and stated “the guys” were coming and needed to be picked up at the airport; the source understood “the guys” was a reference to Mihdhar and Hazmi. FBI files say a man named “Johar”—likely Mohammed Johar—was “tasked” by Thumairy to pick up the hijackers at LAX and “take care of them during their time in Los Angeles.” Two days after their arrival, Thumairy made several calls to Saudi Arabia. About two weeks after the hijackers landed, Bayoumi first met them at a Mediterranean restaurant in Los Angeles. He invited them to move to San Diego, where he lived. Bayoumi later told U.S. investigators it was a chance encounter, but it came within a couple hours after he had a meeting at the Saudi consulate with an employee described as having “extremist views.” As Stark Realities was first to report last month, in its declassification, the FBI inadvertently revealed that man’s name is “Mana.” On that same pivotal day, Bayoumi had a six-minute call with the Saudi embassy. He also received a $10,000 wire transfer from a man the FBI believed to be a brother-in-law who “worked for the PC.” It’s not clear what that abbreviation means. One former agent I spoke to wonders if the author mistakenly dropped an “A” in a reference to the Saudi Presidency of Civil Aviation or PCA, an entity that paid Bayoumi’s salary for a no-show job at a Saudi government contractor in California. Suspicious calls continued after the hijackers moved to San Diego: “Al-Bayoumi called al-Sudairy five (5) times while the hijackers were in San Diego with al-Bayoumi. The dates of the calls are significant. The first set of calls are 24 January, 26 January, and 30 January 2000—on these particular days al-Bayoumi met the hijackers in Culver City, CA and talked to them about coming to San Diego. The next call occurred on 2 February 2000. On 4 February 2000, al-Bayoumi co-signed a loan agreement for the apartment he obtained for the hijackers and brought them to a Bank of America to assist them in opening a bank account. An hour after Bayoumi helped the hijackers open the account, Awlaki called a Bank of America number. Two hours after that, Bayoumi called Awlaki. Bayoumi’s final call to al-Sudairy at the Saudi embassy came on February 7, 2000, after the hijackers were fully settled in the same apartment complex where Bayoumi lived. Five hundred eighty-two days later, Hazmi and Mihdhar passed through security at Dulles Airport and boarded American Airlines Flight 77. Stark Realities undermines official narratives, demolishes conventional wisdom and exposes fundamental myths across the political spectrum. Read more and subscribe at starkrealities.substack.com Tyler Durden Mon, 06/27/2022 - 19:55.....»»

Category: blogSource: zerohedgeJun 27th, 2022Related News

6,500 US Flights Delayed Sunday Amid Continued Travel Chaos Ahead Of Fourth Of July Weekend

6,500 US Flights Delayed Sunday Amid Continued Travel Chaos Ahead Of Fourth Of July Weekend While airlines and the Federal Aviation Administration (FAA) blame each other for soaring flight delays and cancellations that have made traveling across the country a living nightmare, flight disruptions show no signs of abating as the situation worsens ahead of the July Fourth holiday weekend when travel demand will increase.  On Sunday, 6,700 flights were delayed, and nearly 900 were canceled across the US, according to data from FlightAware.  Flight disruptions were particularly disruptive over the Juneteenth and Father's Day weekend when tens of thousands of flights were delayed or canceled -- forcing many to sleep in airports for more than 24 hours.  On Friday, airline industry group Airlines for America, which represents the country's largest airlines (American Airlines, Delta, United, Southwest, JetBlue and Alaska Airlines as well as shippers FedEx and UPS), blamed the FAA's own understaffing is "crippling" East Coast air traffic. United Airlines recently slashed flights from Newark Liberty International Airport, citing the airport's construction and air traffic control problems.  But it's not just FAA staffing issues and infrastructure woes. Airlines have grappled with pilot shortages after travel demand jumped following the reopening of the economy post-COVID lockdowns. The industry is short 12,000 pilots, United's CEO Scott Kirby recently pointed out. He warned: "there's no quick fix."  To alleviate congestion, United, American Airlines, Southwest Airlines, Delta Air Lines, JetBlue Airways, Alaska Airlines, and Spirit Airlines have all reduced flights this summer. Some carriers are even pulling flights from smaller airports.  The blame for this summer's travel mess in the skies is across the board. Airlines are dealing with a historic pilot shortage, while the FAA doesn't have enough staff amid a very robust demand period for travel despite soaring ticket prices.  Internet searches for "why is my flight delayed" have spiked to a record high amid all the travel chaos.  This means that flight disruptions won't abate anytime soon, though Raymond James analyst Savanthi Syth believes it won't be until later this year when demand simmers down and a significant pullback in 1H23.   Tyler Durden Mon, 06/27/2022 - 11:04.....»»

Category: blogSource: zerohedgeJun 27th, 2022Related News

The summer of air travel chaos continued with almost 900 flights cancelled and 6,500 delayed on Sunday

Airlines are battling pilot shortages and delays as travel demand returns to levels seen pre-pandemic. Passengers wait for boarding at LGA.Robert Nickelsberg/Getty Images More than 800 flights across the US were cancelled on Sunday, according to data from FlightAware. Over 6,500 US flights were also delayed on Sunday as travel chaos hits the airline industry. Airlines are battling pilot shortages and delays as travel returns to pre-pandemic levels. More than 800 flights across the US were cancelled on Sunday, according to data from flight tracking website, FlightAware, as 2022's summer of travel chaos continued at speed.Delta canceled 235 flights, while Southwest Airlines canceled 105 flights, and American Airlines canceled 104 flights, according to the data.Over 6,500 US flights were also delayed on the same day, per FlightAware.Travel disruptions have escalated throughout the busy summer period, as airlines have trimmed their flight schedules or canceled operations to cope with staff shortages, delays, and surging demand for travel. The situation has been particularly disruptive over holiday weekends. US airlines canceled or delayed more than 35,000 flights over the Juneteenth and Father's Day weekend.The cancellations are causing chaos at airports across the US, as demand for travel returns to levels seen before the pandemic. Airlines are grappling with pilot shortages caused by the pandemic and are now struggling to recruit and retain the numbers needed to keep up with travel demand. United Airlines has also cited a shortage of air traffic controllers as a reason for the disruptions. The airline recently cut 12% of its schedule from Newark Airport hub to avoid delays.Other airlines have also preemptively slashed their summer schedules to avoid delays, including Alaska Airlines and JetBlue.A travel analyst previously told Insider that bad weather and the upcoming hurricane season threatens to worsen the situation.Delta, Southwest, and American Airlines did not immediately respond to requests for comment from Insider outside normal business hours.Read the original article on Business Insider.....»»

Category: smallbizSource: nytJun 27th, 2022Related News

I ditched budget airlines and flew for $90 with British Airways, and I"d definitely choose a flag carrying airline again

Flying from London to Basel, Switzerland was a breeze with the flag carrier airline, though drinks service was a little slow. A collage of Insider's Sam Tabahriti drinking a mimosa and a view outside the plane in the air.Insider I flew for $90 with British Airways from London's Heathrow Airport to Basel, Switzerland. The flight itself was smooth, though I did have to wait a while to get a drink on the plane. I was scared my flight would be canceled amid the current chaos, but it went ahead.  For many years, British Airways called itself the world's favorite airline, though according to the World Airline Awards, Qatar Airways is actually the best of the best.A British Airways' plane.Nicolas Economou/NurPhoto via Getty ImagesUsed to flying with low-cost airlines such as Ryanair or Easyjet, I thought I would change for once and try British Airways thanks to a low cost ticket on a route from London to Basel, Switzerland.A monitor showing the flight's announcement.InsiderOn most low-cost airlines, tickets are very cheap but do not include any luggage. Oftentimes, you're only allowed to take a backpack or handbag for free, and you must pay a supplement to add small cabin luggage.A suitcase.InsiderBut with BA you are allowed small cabin luggage and a handbag or backpack that should fit under the seat in front of you.A screengrab of BA's baggage allowance.BAMy seat was automatically allocated to number 17 when I checked in through the BA app. The process was very easy and straightforward.A selfie of Insider's Sam Tabahriti.InsiderApart from the first few rows at the front of the aircraft, all seats are the same and have similar legroom.A view of the number of the seat.InsiderIt's not too spacious, but it sure is enough for a short journey. My seat did feel different from the others I am used to on other airlines — it felt a bit more secure.The legroom from my seat.InsiderBA has a grouping system when embarking. Each passenger is allocated to a group – from group 1 to group 9.A view of the plane from my seat.InsiderGroup 1 includes first-class passengers and business passengers, those who are executive club gold members, and Oneworld Emerald members.A British Airways priority baggage label and First Class label on a suitcase.Steve Parsons/Getty ImagesWhen I boarded the flight, there was plenty of space in the overhead locker above the seats. I was even allowed to leave my backpack there instead of putting it under the seat in front of me.The shelf bin.InsiderOnce everybody boarded the plane, the crew was quick to announce they were about to demonstrate the safety rules: "Please, pay attention as it may differ from other airlines," the lead member said.The crew demonstrating the safety rules.InsiderThe journey was pleasant and easy. At one point, I looked outside and the light was outstanding. There's something indescribable about this view.The sunlight hitting one of the plane's wings.InsiderWhile the flight itself was smooth, I did have to wait a while for a drink after ordering. I was eventually given a bottle of Prosecco and orange juice to make mimosas after I reminded the staff that I was waiting.Picture showing a bottle of Prosecco, orange juice, and flat water.InsiderI took full advantage of it and it made about three glasses (due to the small plastic cup they hand out). I also did not know they offered a pack of potato chips and a bottle of water – which helped after drinking the Prosecco.A selfie of Insider's Sam Tabahriti drinking a free mimosa.InsiderAs soon as we landed and got the clear to leave, people rushed to their luggage. I never quite understand why people feel rushed to get out.People rushing to get their luggage as we landed.InsiderI always thought BA was one of those pricey airlines but it turns out, it isn't. When you total the price of the ticket and added luggage on other airlines, for this route, it was neck and neck.Heathrow airport Terminal 4.InsiderBefore I got to the airport, I was slightly concerned my flight would be canceled amid the chaos impacting international travel in recent weeks. My flight had already been canceled once, but I was given an earlier flight with two-week notices, which gave plenty of time to decide whether to jump on the new flight.People queuing to check-in at Heathrow Terminal 5 as travellers embarking on overseas trips faced chaos as flights were cancelled and cross-Channel rail services were hit by major delaysSteve Parsons/PA Images via Getty ImagesOverall, I enjoyed my flight with BA and would definitely fly again with it — and if I am lucky enough, I might get another chance to make mimosas next time.Outside the airplane during the flight.InsiderRead the original article on Business Insider.....»»

Category: topSource: businessinsiderJun 26th, 2022Related News

I took London"s new Elizabeth line to the airport and saved almost $20 compared with riding the Heathrow Express

The cross-London railway opened in May after 23 years of planning and construction, offering a cheaper way to get to Britain's biggest airport. The new line is named after Queen Elizabeth II.Insider The Elizabeth line that runs under central London opened in May and runs trains to Heathrow. I would normally use the Heathrow Express to go to the airport, which costs $30 one-way. The journey on the new railway still felt quick – and it saved me nearly $20. I took London's new Elizabeth line to go to the airport instead of using the Heathrow Express – one of the world's most expensive railways.The Elizabeth line train's design is sleek.Philip Toscano/Getty ImagesI took the train from Paddington station, which is where the Heathrow Express terminates, to compare the two services.A sign in Paddington station.InsiderWhen I arrived at the platform, the train was entering the station and once passengers alighted, cleaners hopped on board.The train was easy to find.InsiderAlthough train care staff have been around for a while, at least in London, it felt different to other train services. They were many workers and they were very efficient.Staff cleaning the train.InsiderThe Elizabeth line opened in May. It took 23 years to plan and build the line and its stations.The train is 200 meters long.InsiderThe new line was named after Queen Elizabeth II, who inaugurated the line at Paddington station on May 17.Queen Elizabeth II uses a ticket machine at Paddington station.Andrew Matthews/Getty ImagesAll the Elizabeth Line stations are stylishly designed, and the one at Paddington is so big that London's tallest skyscraper, the Shard, could fit inside if laid flat.Elizabeth line at Paddington station.Jonathan Brady/PA Images via Getty ImagesWhen I took the Elizabeth line it was only running to terminals 2 and 3, but I needed to go to terminal 4.Some trains run to terminals 2, 3 and 4, while others go to terminals 2,3 and 5.InsiderCompared with the Heathrow Express, which has been running since 1998, the Elizabeth line has several stops before the airport.A sign detailing the stations on the Elizabeth line.InsiderOnce arriving at Heathrow Central station for terminals 2 and 3, I was surprised at how quick the journey had been.The train opening its doors as we reached the airport.InsiderI was slightly disappointed that I then had to take the Heathrow Express to complete my journey to terminal 4 – but it was free of charge. Two trains an hour now continue to terminal 4, and the other two go to terminal 5, the home of British Airways.Inside the Heathrow Express.InsiderBuying a ticket on the day to take the Heathrow Express from Paddington to the airport or vice versa costs £25 ($30). The trip takes 15 minutes to terminals 2 and 3, but is only marginally faster than the Elizabeth line and much more expensive.A Heathrow Express train.InsiderThe Heathrow Express is one of the most expensive railways in the world given its length and high ticket prices. It does now offer a one-way ticket for £5.50 ($6.75) if bought in advance, however.Ticket gates allow contactless payments with debit and credit cards at all stations on the Elizabeth line.Leon Neal/Getty ImagesOnce I got to my final destination, I was pleasantly surprised by how easy the journey was even though I had to change trains. It only cost me £10.70 ($13) and took about 20 minutes more.Heathrow's Terminal 4 station.InsiderThe Elizabeth Line, which cost $25 billion to build, has slashed journey times from some parts of London. It only took me 5 minutes from Canary Wharf to Liverpool Street when I tried the new line for the first time.An Elizabeth line train is 200 meters long.InsiderSeats were what you would expect, but I was most surprised by how clean and empty the train was. Perhaps people are still discovering that it runs to Heathrow.Inside the train.InsiderUltimately, I would definitely take the Elizabeth line instead of the Heathrow Express again – unless I was really pressed for time. It's cheaper, doesn't take too long, and the journey is pleasant and easy.Insider's Sam Tabahriti was photographed sitting in the train.InsiderRead the original article on Business Insider.....»»

Category: personnelSource: nytJun 26th, 2022Related News

Airlines Say Understaffed FAA "Crippling" East Coast Traffic

Airlines Say Understaffed FAA "Crippling" East Coast Traffic Last week, Transportation secretary Pete Buttigieg warned airlines that they faced federal government action—presumably including fines—over mounting flight cancellations and delays. While pilot shortages won't be quickly resolved, Buttigieg urged airlines to hire more customer service representatives to help customers rebook when things go wrong.   On Friday, the airline industry group Airlines for America (A4A) turned the tables, saying the Federal Aviation Administration's own understaffing is "crippling" East Coast air traffic. The group's members include American Airlines, Delta, United, Southwest, JetBlue and Alaska Airlines as well as shippers FedEx and UPS. "One of our A4A member carriers estimates that air traffic control (ATC) related issues were a factor in at least one-third of recent cancellations," the letter said. The group asked Buttigieg to arrange a meeting in which the FAA would share its controller staffing plan for the July 4th weekend and the rest of the summer travel season.  In a diplomatically-worded letter to Buttigieg, Airlines for America called out air traffic control shortages at two key FAA facilities: New York Terminal Radar Approach Control (TRACON N-90). Located in Westbury, Long Island, this facility acts a single hub controlling approaches to JFK, Newark and LaGuardia airports, along with dozens of smaller airports, including Teterboro and Long Island MacArthur. Jacksonville Center (JAX). This Jacksonville, Florida facility controls 160,000 square miles of airspace parts of Florida, Georgia, Alabama and the Carolinas—including airspace over 225 civilian and 20 military airports.  The two-page letter notes that "JAX has been understaffed for 27 of the last 30 days, which is crippling to the entire east coast traffic flows."  Jacksonville Center is one of 20+ domestic control centers overseeing flights during the "en route" phase between departure and destination Buttigieg's earlier shot across the industry's bow came after his own flight was cancelled, forcing him to drive from Washington to New York. Fittingly, the cancellation happened on the day after Buttigieg met with airline executives.   "That is happening to a lot of people, and that is exactly why we are paying close attention here to what can be done and how to make sure that the airlines are delivering," Buttigieg told the Associated Press. Approximately 2,800 U.S. flights were cancelled over Memorial Day weekend, and now July 4th looms large.   Airlines for America identified other opportunities to reduce pressure on the nation's air traffic system, including: The establishment of "a real-time, dynamic scheduling and management tool of special activity airspace used by the Department of Defense (DoD) to optimize the use of the national airspace system for all stakeholders" "Reduction of airspace closures due to commercial space launches and more optimal scheduling of such events to avoid high-volume air traffic times" The group also noted that U.S. air carriers reduced their planned summer flights by 15% compared to what they'd targeted at the beginning of 2022, and have "accelerated robust hiring and training programs in all areas, including flight crew, customer service agents and airport staff in addition to increasing pay for many positions." On Friday, the Air Line Pilots Association announced its approval of a new contract that would hike the pay of United Airlines pilots by more than 14% over the next year and a half, seemingly paving the way for similarly-large pay-hikes at competing carriers.  As we've previously reported, a pilot shortage is a major factor in the deluge of flight cancellations and delays. As United CEO Scott Kirby told investors, "The pilot shortage for the industry is real, and most airlines are simply not going to be able to realize their capacity plans because there simply aren't enough pilots, at least not for the next five-plus years.” We've also noted that an exorbitant training requirement imposed by Congress in 2010 as a knee-jerk reaction to a 2009 plane crash is needlessly contributing to the pilot shortage.       Tyler Durden Sat, 06/25/2022 - 23:00.....»»

Category: smallbizSource: nytJun 26th, 2022Related News

I flew on Breeze"s new A220 jet from Las Vegas to Charleston in economy and it was nothing like flying on a typical low-cost carrier

Breeze's a la carte business model offers inflight amenities, like USB ports and reclining seats, that other low-cost carriers lack. Taylor Rains/Insider Breeze Airways flew its Airbus A220 jet for the first time in May, officially launching its transcontinental network. The aircraft is brand new to Breeze's fleet and offers both economy and first class — a rarity for budget airlines. Insider flew in economy from Las Vegas to Charleston and found the product is much better than Spirit or Frontier. Breeze Airways is a US low-cost carrier born during the pandemic, operating its maiden flight on May 27, 2021.Breeze CEO David Neeleman with an Embraer jet during the inaugural flight in May 2021.Taylor Rains/InsiderI flew on JetBlue founder's David Neeleman's new airline and saw how it's nothing like his old one — but it isn't supposed to beThe company, which was founded by airline entrepreneur David Neeleman, started with all-economy Embraer 190/195 jets.A Breeze Airways Embraer E195.Breeze AirwaysNeeleman's business plan is to fly between medium-sized markets that do not currently have nonstop service but have enough demand to be profitable, like Huntsville, Alabama, to Charleston.The inaugural flight of David Neeleman's Breeze Airways.Thomas Pallini/InsiderThe CEO has coined "We can get you there twice as fast for half the price" as the airline's slogan.Breeze Airways A220.Breeze AirwaysSince its inaugural flight, Breeze has expanded its network with new routes, hubs, and planes.Breeze AirwaysThe carrier recently added Hartford, Connecticut, as a base, which joins Norfolk, New Orleans, Tampa, and Charleston, and took delivery of an all-new aircraft type — the Airbus A220.Breeze counter in Hartford on its first day of operations.Taylor Rains/InsiderStartup airline Breeze just announced a new East Coast base, setting the stage for a battle with New Haven-based rival upstart AveloThe A220 flew its inaugural flight on May 25 from Tampa to Richmond, Virginia. The plane then flew from Richmond to San Francisco, which was the first of 18 transcontinental routes the company will operate this year.Breeze Airways' inaugural A220 taking off from Richmond.Breeze AirwaysBreeze has officially launched its sleek new Airbus A220 aircraft on transcontinental routes — see insideI was on the long-haul journey in first class and loved the experience, but was eager to test the jet's economy product.Recline on Breeze Airways' A220 first class.Taylor Rains/InsiderI flew on Breeze's swanky new Airbus A220 from Richmond to San Francisco in first class and found the cabin better than some mainline carriersSo, I booked a flight from Las Vegas to Charleston on Breeze's A220 to see how the economy cabin compared to other low-cost carriers, but it was nothing like Spirit or Frontier.Taylor Rains/InsiderBreeze just launched its first-ever Airbus A220 aircraft that will take passengers coast-to-coast this summer on 18 transcontinental routes — see the full listMy journey started at Las Vegas airport at 11 a.m. for my 12:10 p.m. departure. Breeze flies out of Terminal 3 and has its own check-in area.Taylor Rains/InsiderThe flight was headed to Charleston via Syracuse, New York, which is what the company calls a "BreezeThru." This is a layover where continuing passengers do not have to deplane before taking off for the final destination.I had two tickets for the BreezeThru.Taylor Rains/InsiderUnfortunately, at the airport, I found out the flight was delayed five hours due to staffing issues on the inbound leg from Syracuse. Breeze owned the delay without making excuses and remained transparent with passengers throughout the entire wait.Our new departure time was 5:10 p.m.Taylor Rains/InsiderAt the gate, customers were told they could get reimbursed up to $20 for food by submitting the receipt to Breeze online. The agent said this was to make sure people could eat where they wanted instead of at a specific restaurant.I treated myself to Auntie Anne's.Taylor Rains/InsiderI was frustrated with the delay but appreciated Breeze's response. The carrier comped meals and was constantly updating us on the status of the flight.The employees working were communicative and helpful.Taylor Rains/InsiderFinally, after hours of waiting, the plane arrived in Las Vegas. However, the ramp was so hot that mechanics could not fix a maintenance issue that occurred on the inbound flight, so they had to wait until evening when it was cooler.Taylor Rains/InsiderThis tacked on another two-hour delay, and, at this point, I was pretty upset. But, I knew flying during the busy summer season would be hectic and decided to just roll with the punches.Taylor Rains/InsiderWe boarded the flight around 8 p.m. — eight hours after our original departure time. I made my way through the cabin and got settled in my standard-economy seat.Taylor Rains/InsiderStandard economy, or "Nice," is Breeze's most basic seat, offering 30 inches of pitch, which is more than Spirit, Frontier, and Allegiant, which only offer 28-29 inches.Spirit Airlines' economy seats.Thomas Pallini/InsiderThe company also has extra legroom seats, known as "Nicer," that offer 32+ inches of pitch.Taylor Rains/Insider"Nicest" is the company's first-class section. Both cabins have plenty of overhead bin space.Taylor Rains/InsiderWhile I wish I'd had the leg rest and deep recline offered in first class so I could more easily sleep on the long red-eye, my economy seat was pretty comfortable.Taylor Rains/InsiderI'm 5'3" and on the smaller side, so the legroom was not an issue for me. I felt I had plenty of space, but taller passengers may want to upgrade to the extra-legroom seats.Taylor Rains/InsiderThe seat also came with several other amenities not seen on competing budget airlines, like USB ports…Taylor Rains/Insider…a headrest…Taylor Rains/Insider…a large tray table…Taylor Rains/Insider…adequate padding, though the seat was still slim compared with some mainline carriers…Taylor Rains/Insider…big seat-back pockets…Taylor Rains/Insider…and a stand on the seat back for smartphones or tables so passengers can stream movies or TV shows.Taylor Rains/InsiderBreeze's A220 does not yet have complimentary inflight entertainment like its Embraers, but Neeleman said the service is planned for the future.Breeze's inflight entertainment portal on its Embraer jets.Taylor Rains/InsiderI booked a regular "Nice" fare for my flight, which does not come with complimentary food or beverages.Breeze A220 buy-onboard menu.Taylor Rains/InsiderHowever, due to the long delay, the flight attendants served us free drinks and snacks. I enjoyed Pringles and orange juice.Taylor Rains/InsiderBreeze's two other fare classes each come with different amenities, like snacks, a reserved seat, or a carry-on bag.Breeze AirwaysNice is the most restrictive fare class, but customers who book the fare can pay extra to upgrade to an extra-legroom (Nicer) or first-class (Nicest) seat without adding other amenities.Taylor Rains/InsiderThe a la carte model means passengers can prioritize what they want to pay more for.Taylor Rains/InsiderFor example, I typically only travel with a carry-on and bring my own snacks, so I could book a Nice fare and pay for a seat upgrade without being forced to purchase a more-expensive bundle that has things I don't need.The first class legroom.Taylor Rains/InsiderAfter a five-hour journey, we landed in Syracuse. I did not have to deplane and simply waited for everyone else to leave and for the new passengers to board.Taylor Rains/InsiderOverall, I was very happy with Breeze's economy product, despite the long delay in Las Vegas. It felt more like flying on a mainline carrier than a bare-bones low-cost airline, which is perfect for budget travelers who want a little extra space and comfort.Taylor Rains/InsiderRead the original article on Business Insider.....»»

Category: topSource: businessinsiderJun 25th, 2022Related News

Flight cancellations are spiking in part because this air traffic control center in Florida is severely understaffed, airline group says

According to airline lobbying group ALPA, at least one-third of recent flight cancellations were due to air traffic control issues. eyfoto/Getty Images The Air Lines Pilots Association (ALPA) expressed concern about staffing at air traffic control centers. The group pointed to a center in Jacksonville, saying it has been understaffed for 27 of the past 30 days. The government said it will increase staffing at the center, which has reportedly gotten 30 new hires as of June. A US airline lobbying group is calling on the federal government to address air traffic control staffing ahead of the busy July 4 holiday weekend. In a letter sent to Transportation Secretary Pete Buttigieg on Friday, Airlines for America said one of its member carriers estimated that air traffic control (ATC) issues contributed to at least one-third of recent US flight cancellations. The letter was viewed by Insider.The stat comes after chaotic key holiday weekends in May and June; more than 35,000 flights were disrupted over the Juneteenth weekend.A4A blamed staffing in part, saying ATC shortages have "led to traffic restrictions under blue sky conditions."The group specifically pointed to the Jacksonville Air Route Traffic Control Center in Florida, which the Air Line Pilots Association says has been understaffed for 27 of the last 30 days. The facility oversees air traffic in Alabama, Georgia, Florida, and North and South Carolina, controlling about 250 military and civilian airports, according to the Federal Aviation Administration.In May, the FAA met with airlines to discuss the issues, and the agency committed to "immediately increase the number of authorized staff at Jacksonville Center and evaluate other Florida facilities."According to a source familiar with the FAA's hiring plan, 30 new controllers have been hired at the center as of June 17, local Jacksonville news station News4JAX reported. The FAA confirmed to Insider that additional controllers have been added to the team in Jacksonville, but did not give a specific number.The agency also said in a comment that there is "not a system-wide air traffic controller shortage" and that the driving factor for delays and cancelations in Florida is convective weather and demand to travel to the state. Moreover, the agency said there will be no space launch during the Fourth of July weekend and that it has "added alternate routes and placed more controllers in high demand areas."Henry Harteveldt, travel analyst and president of Atmosphere Research Group, told Insider that hiring is a big challenge for the FAA because of the long process, which includes interviews, training, and drug tests. However, he said the agency needs to do a better job of recruiting young people.The FAA has made efforts to find more candidates in recent weeks, including launching its "Be ATC" campaign to "hire the next generation of air traffic controllers." The application process opened June 24 to eligible US citizens, but the window of opportunity is open only through June 27. Other ATC centers in the US also have had problems. John Lucia, an officer at the FAA's Air Traffic Control System Command Center, told CNBC that thunderstorms threatened to clog traffic at the Dallas/Fort Worth and Dallas Love Field airports.Meanwhile, United CEO Scott Kirby said in an interview with Bloomberg that ATC staffing at its Newark Liberty International Airport hub has caused significant flight disruptions."We have had weekends recently where [ATC] is under 50% staffing and the controllers are working their tails off to be successful," he said. "But, when you're at 50% staff with 89 operations in schedule and they had us on a perfectly blue sky day at 36 operations per hour, it is a nightmare for customers, for employees, for the airlines."Read the original article on Business Insider.....»»

Category: topSource: businessinsiderJun 24th, 2022Related News